Privacy Policy

Introduction to Terra Gardens' Data Stewardship

Welcome to Terra Gardens! We are dedicated to providing unique educational resources and services blending gardening with astronomy for home enthusiasts. This Privacy Policy describes how Terra Gardens, located at 1620 S Pope Ave, Springfield, IL 62703, USA, collects, uses, maintains, and discloses information collected from users (each, a "User") of the terragardenspralit.org website ("Site") and all products and services offered by Terra Gardens. Your trust is paramount, and we aim for complete clarity in our data handling practices.

Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

How We Use Your Information

Terra Gardens collects and uses Users personal information for the following purposes:

• To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
• To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

Data Sharing and Disclosure

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Data Security: Protecting Your Digital Garden

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

Your Rights: Cultivating Control Over Your Information

You have the right to access, rectify, or erase your personal data held by Terra Gardens. You can also object to processing, request data portability, and withdraw consent at any time. To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request in accordance with applicable data protection laws.

Cookie Policy

Our Site may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Contact Information

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact our Data Protection Officer:

Terra Gardens Data Protection Officer

Email: info@terragardenspralit.org

Phone: +1 (217) 816-5858

Address: 1620 S Pope Ave, Springfield, IL 62703, USA

Last Updated: October 26, 2023